Reliable IT Management

24/7 IT Support & Help Desk

ToroTek provides around-the-clock IT support designed to keep your team productive and your systems running smoothly. Our support desk delivers timely assistance through secure remote access, on-site service when needed, and rapid response for critical issues—minimizing downtime and disruption.

Beyond issue resolution, we help users work more effectively with their technology. Our onboarding and training support ensures employees understand the tools they rely on every day, reducing repeat issues and improving overall efficiency.

• Remote Technical Support
  Fast, secure remote troubleshooting and issue resolution using enterprise-grade tools.

• On-Site IT Support
  Responsive on-site assistance for issues that require hands-on attention.

• Emergency Response Services
  24/7 priority response for critical incidents affecting business operations.

• User Training & Onboarding
  Practical, role-based training to help teams work confidently and efficiently.

Our IT help desk supports San Diego businesses that require reliable, always-on technical support.

Network Management Services

ToroTek provides proactive network management services designed to keep business infrastructure secure, optimized, and reliable. We continuously monitor network and server environments to identify and resolve issues before they impact operations—supporting performance, uptime, and security across on-premise and cloud systems.

Our approach combines hands-on management with structured oversight, ensuring your network architecture supports current needs while remaining scalable for future growth.

• Network Monitoring & Maintenance
  Continuous monitoring and proactive maintenance to detect issues early and maintain network stability.

• Server Management
  Ongoing administration and maintenance of Windows and Linux server environments.

• Cloud Infrastructure Management
  Management of cloud and hybrid environments, including Microsoft Azure, AWS, and integrated on-premise systems.

• Network Security Configuration
  Firewall configuration, secure VPN access, and intrusion detection and prevention (IDS/IPS) to protect network traffic and critical systems.

Our network management services support secure, resilient infrastructure for San Diego businesses.

System Administration

ToroTek delivers comprehensive system administration services designed to keep your IT environment secure, stable, and performing at its best. We manage updates, security patching, directory services, and routine maintenance to ensure systems remain reliable and users stay productive.

Our structured approach minimizes disruptions while maintaining consistency, security, and compliance across your environment.

• Windows Server Management
  Configuration, monitoring, and ongoing maintenance of Windows Server environments.

• Active Directory Services
  Management of user accounts, access controls, group policies, and directory security.

• Patch Management
  Automated deployment of operating system and security updates to reduce vulnerabilities.

• System Updates & Maintenance
  Planned updates and maintenance windows designed to minimize operational impact.

Our system administration services support secure, compliant environments for San Diego businesses.